Shipping & Delivery Policy
Follioo provides 100% digital web services with instant electronic provisioning.
Effective Date: October 24, 2026 · Governed under Laws of India
1. Digital Service Provisioning (No Physical Shipping)
ProgVision (https://progvision.online/), an MSME-registered enterprise in India, provides the 100% cloud-hosted Software-as-a-Service (SaaS) platform for Follioo. We do not sell, package, dispatch, or ship any tangible or physical products. Therefore, physical courier shipping, freight charges, and shipping addresses are completely inapplicable to all transactions on Follioo.
2. Instant Delivery Timeline (Under 60 Seconds)
Delivery of your purchased service occurs electronically and instantaneously upon successful payment verification:
- Subdomain Activation: Your chosen subdomain (e.g.,
yourname.follioo.site,yourname.follioo.xyz, oryourname.follioo.in) is provisioned on Cloudflare Edge DNS and published globally within 60 seconds of payment authorization. - SSL Certificate Issuance: Automated TLS/SSL security certificates are deployed instantly across edge nodes, securing your public portfolio with HTTPS.
- Electronic Receipt / Invoice: A digital tax invoice and confirmation receipt containing your PayU Transaction ID, timestamp, and order details is delivered immediately to your registered email address.
- Asset Access: Downloadable auto-generated PDF resumes, vCard contact files, and high-resolution QR codes are immediately unlocked in your user dashboard.
3. Failed Delivery Protocol & Remediation
In rare events where an edge network timeout, database lock, or gateway webhook delay prevents automatic subdomain activation within 60 seconds:
Step 1: Automatic Retry in Dashboard
Your dashboard displays a prominent "Retry Activation" button that re-triggers the provisioning worker without charging you again.
Step 2: Expedited Manual Provisioning
If automated provisioning does not complete within 15 minutes, our engineering team monitors failed webhook events and manually validates your DNS route within 2 hours.
Step 3: Instant Full Refund Guarantee
If technical delivery cannot be fulfilled within 24 hours of payment, you are entitled to an immediate 100% full refund (₹99) back to your original payment method. Contact support@progvision.online with your transaction reference.
4. Delivery Support Assistance
For any delivery or activation inquiries, our support desk is reachable Monday to Saturday between 9:00 AM and 7:00 PM IST:
Email: support@progvision.online · Phone: +91 78142 01332 · WhatsApp: +91 83746 22779 · Help Desk: /contact